How it works
Everything you can do, start to finish
You’ve got two ways in. Ring someone in four taps, or post the job and let the whole trade come to you. You’ll probably use both.
Route one
Ring someone in four taps
Open, open the list of contractors who cover you, tap one, tap Call. It’s the first thing you meet, because it’s the thing you’ll want at 7am.
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1
Open the app
You land straight on the twelve trades. No search box, nothing to fill in. Your first launch adds one step: sign in, and tell us your name and city.
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2
Tap the trade
Everyone whose coverage area reaches your city, with reply times, jobs completed, and who’s free now. Contractors who list it as a second trade appear too, marked as such.
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3
Tap the contractor
What we checked and what that does not cover, their work, their hours, their coverage. Exactly two actions on it: Call and Message. No booking form, no request button.
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4
Call or text them
Call shows you their number and hands it to your phone, so it is an ordinary call and they will see yours. Message instead and it opens a conversation here, with no numbers in it.
Rather have them come to you?
Post the job and it reaches the whole trade at once. They write back, you read the connections, you pick.
Two routes
A conversation, or a job. You pick which.
Ringing a contractor is a conversation: instant, direct, ideal when you know what you need.
A job starts the other way: post it, connections come back, you choose. That route gives you people to compare and a review at the end.
Either way you decide. No approval step, nothing pending, nobody waiting on a reply.
What you can do
- Browse a trade and ring or message anyone in it, in four taps
- Post a job to a whole trade in your area
- Read every connection that comes back, and the profile behind it
- Save contractors you’d use again
What you never have to deal with
- Waiting on approval. You do the choosing
- Handing your number to contractors you haven’t dealt with. Only the one you connect with gets it
- Quote forms and bidding rounds. One price, from the person you chose
- Handing your money to a platform. You pay your contractor directly and Taskovery is never in the payment at all
Route two
Post it once and let them come to you
Four things to fill in, and only three are compulsory. Then every contractor in that trade who covers you sees it.
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1
Pick a trade
One of the twelve. Unsure? Pick the closer one. Plenty of contractors carry a second trade, so it reaches them anyway.
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2
Say what needs doing
A title and a few lines. Photos help and are optional. Detail is what changes the answers you get:
“Tap broken” Gets you guesses“Mixer in the main bathroom is stiff and drips, I have the replacement” Gets you an answer -
3
Your city
Providers see your city and roughly how far away you are. Your street address is only shared once you’ve picked someone.
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4
Ask for a rough price, if you want one
Off by default. Tick it and every connection comes back with a ballpark. Leave it off for anything a contractor needs to see first.
Then it reaches them
Every contractor in that trade whose coverage reaches your city, all at once rather than one at a time. Coverage differs: an electrician might drive 35 miles, a gardener 20. Whoever reaches you, sees it.
Route two, continued
They come back to you
You don’t get a stack of quotes to decode. You get who they are, how they’d approach your job, and when they could start.
Behind every connection is a full profile: trades, coverage, jobs completed, reply time, gallery, hours, and their checks. You can message a question without committing to anything.
If you asked for a rough price
Each connection carries a ballpark, labeled an estimate everywhere it appears. It tells you roughly what league you’re in.
If you didn’t
You get connections without numbers, and the third priority becomes Soonest available. The price arrives after you’ve chosen someone and they’ve looked at the job.
Every connection is written just for you
Connections are private to the customer who posted the job. That’s a database rule, not an app setting, and it’s what lets someone write “$220, and here’s exactly what that includes” instead of shaving a number to beat the last one.
Route two, continued
Tell us what matters and you get a different list
Choosing one changes what you see, and it changes what contractors write to you.
It orders your connections
Pick Best work and reputation and completed jobs lead. Pick Best price and the ballparks lead. Balanced weights nothing hard in either direction.
And contractors know what to lead with
The provider sees what you chose before they write. Someone answering a “Best work” job talks about method and materials; someone answering “Soonest available” leads with when they can be there.
After you’ve chosen
Your job, in three states you can both see
A job starts life the moment you choose someone, and moves through three plain states you can both see.
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1
Connected
The job exists, a conversation opens, and your address is shared with them. Timing and access get worked out here. When they’ve seen enough, they send a price and what it covers. Accept it and they invoice you directly.
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2
In progress
Work has started. Both of you see the same status, so nobody has to ask whether it’s still happening.
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3
Completed
The state that unlocks a review, which is why reviews here can only ever come from a job that actually happened.
Plans change. Either side can cancel with no fee and no penalty from us. Anything you have already settled with your contractor is between the two of you, and your consumer rights apply either way.
After the work
You can trust what you read
Every review comes from a job that reached Completed. Everything on a profile is real work, done for someone real.
Once a review is written, it doesn’t publish immediately. It goes live about 12 hours later, and the delay is deliberate.
Why you wait half a day
Everyone writes freely. A review isn’t a live conversation to be answered in the moment. It’s a considered account of a job.
Every review goes up on its own merits, written about the work rather than about another review. It costs an honest reviewer half a day.
The cooling period is enforced on the server, not in the app.
Contractors get a public right of reply on every review. It shows you how someone handles the day that didn’t go to plan.
Two apps
The same job, whichever side you’re on
If you need something done
Five tabs: Find (the trades, and the post button), My jobs, Messages, Saved, Profile.
- Browse a trade and ring anyone in it, four taps from opening
- Post a job, read connections, pick someone
- Review a job once it’s completed
If you’re on the tools
Four tabs: Work, Jobs, Trade room, Messages.
- Take calls off your profile without handing out your number
- See jobs nearby in your trades, connect
- Ask the trade anything in the Trade room
- See your token balance and what each job costs to answer